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Privacy Policy

Last Updated: October 15, 2023

1. Introduction

At SpeakUp Australia ("we," "our," or "us"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for our courses or services
  • Sign up for our newsletter
  • Complete a contact form
  • Submit a testimonial
  • Apply for a job

This information may include:

  • Name
  • Email address
  • Phone number
  • Postal address
  • Payment information
  • Employment information (for job applicants)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

  • IP address
  • Browser type
  • Operating system
  • Pages visited
  • Time and date of your visit
  • Time spent on pages
  • Referring website addresses

2.3 Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small files placed on your device that enable us to collect and store information about your preferences and past actions.

For more information about cookies and how we use them, please see our Cookie Policy.

3. How We Use Your Information

We may use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our services
  • Process course registrations and payments
  • Send you newsletters and marketing communications
  • Respond to your inquiries and provide customer support
  • Improve our website and services
  • Detect, prevent, and address technical issues
  • Comply with legal obligations

4. How We Share Your Information

We may share your information with:

4.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information where required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

5. Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

6. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.

7. Your Privacy Rights

7.1 Access, Correction, and Deletion

You have the right to:

  • Access the personal information we hold about you
  • Request that we correct any inaccurate personal information
  • Request that we delete your personal information

7.2 Marketing Communications

You can opt out of receiving marketing communications from us by clicking on the "unsubscribe" link in the emails we send or by contacting us using the information provided below.

8. Children's Privacy

Our website and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16, we will take steps to remove that information.

9. External Links

Our website may contain links to external sites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

SpeakUp Australia
Level 12, 120 Spencer Street
Melbourne, VIC 3000
Australia

Phone: (03) 9876 5432
Email: [email protected]
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